DELIVERY & POSTAGE CHARGES
UK Delivery
Postage is free on all orders over £150 for delivery to UK mainland addresses
Worldwide delivery & outside UK mainland
Charges on request
Returns
Soulflyer will, in any circumstances, only accept returns if the following conditions are met;
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In the unlikely event that you are unhappy with your purchase you can return it (This is only for plain non-printed garments) to us
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The Returned Goods must not have been worn (including tried on) and must be returned in their original unopened packaging;
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The Returned Goods must be returned with all original documentation that was supplied with the Goods;
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Soulflyer retain the right to refuse Returned Goods should Soulflyer deem them to be unsuitable for resale;
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The Buyer shall provide a proper invoice & number in respect of the Returned Goods;
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By way of a restocking charge, the Buyer shall pay to Soulflyer £0.50 per single item & £8.50 for bulk items (more than 10)
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Returns must be made within 10 days.
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Soulflyer must have issued a valid returns authorisation number in respect of the Returned Goods.
The following Goods will not be eligible to be returned:
1. Any products from the Result Air Down range;
2. Underwear;
3. Christmas and seasonal product e.g The Christmas Shop
4. Any Goods which have been ordered as bespoke Goods (for example, embroidered and/or personalised Goods);
5. Samples;
6. Any Goods which have been in the possession of the Buyer for more than 28 days after delivery;
7. Soulful deals products;
8. Discontinued lines;
9. Seasonal products;
10. Any Goods which have, as their function, the protection of health and safety and/or the hygiene of the wearer. By way of (non-exhaustive) examples, high visibility garments, earplugs, face masks and goggles.